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Shipping & Returns

Shipping 

Welcome to BVM Jets Online Store.



Disclosures: BVM prides itself in providing a quality product delivered to customers on time. Due to the popularity of certain products, we can not guarantee that each item you have ordered will be in stock. If any items you ordered are not in stock, BVM will inform you immediately. Certain items such as kits and engines must be ordered directly (407)-327-6333 - ph or (407)-327-5020 - fax. *ALL KIT SALES ARE FINAL.

  Please understand that a high performance electric or turbine powered jet, even in the ARF format, is a complex project to properly assemble, install equipment, and safely operate. The purchaser and/or a close experienced modeler associate must have the necessary experience. The ability to touch-up paint with an airbrush should also be part of that experience.

If you find a quality control issue with a BVM accessory, please inform us by phone.  It is understandable that human errors in Q.C. and handling can occur.  BVM's policy is to address each issue on a case by case basis and ensure customer satisfaction.

Return Policy:  Any returns must be authorized by BVM prior to shipping.  A 15% restocking charge applies. Returned items are for store credit only and must be received by BVM in original condition within 30 days of the invoice date and include a BVM return authorization number.

Payment Methods: BVM accepts VISA, Mastercard, American Express, Discover or Paypal. Your credit card information is only collected by Paypal. Your credit card will be charged when you submit your order. C.O.D. deliveries are available and will have the $10.00 C.O.D. charge added to the shipping costs. Certified checks are accepted.

Shipping Charges:  Shipping charges will vary. BVM uses UPS, BAX Global, DHL, the U.S. Postal Service, and Team Air. The shipping charge is calculated based on weight.  If your order requires a larger size box (for multiple items) or is heavier than average, you will be charged accordingly. Normal shipping charges range from $9.00 - $15.00 (for small orders). Please note that overnight, 2-day and 3-day services incur higher shipping charges. All UPS and US Postal Service charges are calculated with a live shipping program with exact pricing. If for some reason the online shipping estimator is incorrect BVM will invoice the difference.

Tax: All Florida residents will have the 7% sales tax calculated into their order.

Shipping time: All orders will be processed the following business day (eastern time zone). For example, if you order Monday, it will be shipped out on Tuesday (if items are in stock).

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